Care Coordination

Ongoing care coordination is provided by experienced oncology clinicians and support staff who are available to assist you throughout your treatment with symptom management and nutrition needs.

The goal of care coordination is to help you manage your physical, psychosocial and emotional needs as well as act as your primary contact. The care coordination team performs many functions including providing medication and diagnoses education, symptom monitoring, as well as addressing barriers to care, including financial and transportation assistance. Your care coordinator will assist you with creating and understanding your personalized plan of care and help facilitate communication between your oncologist and other providers.

Patients enrolled in programs such as Principal Care Management (PCM) or Enhancing Oncology Model (EOM) program will be assigned a care coordinator. The PCM program is available to Medicare and most Medicare Advantage patients who have one serious, complex chronic condition. EOM is specifically designed for Medicare Fee-For-Service beneficiaries with seven specific types of cancers: breast cancer, chronic leukemia, small intestine/colorectal cancer, lung cancer, lymphoma, multiple myeloma, and prostate cancer.

Patients also have access to a wide range of services and resources that help improve their overall health and well-being including support from dietitians to minimize the impact of cancer on daily life.

JENNIFER LAFFERTY, MS, RDN, CSO, LD, FAND

Jennifer earned both her bachelor’s and master’s degrees in nutrition from Syracuse University and has been working as a registered dietitian since 2003. Jennifer is a Board-certified specialist in oncology nutrition and a fellow of the Academy of Nutrition and Dietetics.

Jennifer offers evidence-based nutrition recommendations to help manage treatment side effects and support recovery. She also helps navigate the confusion around nutrition and cancer while working with patients to set and reach their nutrition goals. Jennifer enjoys helping patients feel their best — no matter where they are in their journey.